| Company Name |
Company Description |
Purpose of Sub-processor |
Link to site |
| Automated Payment Transfers Ltd |
Online setup of BACS payments |
Provider of online portal to setup automated payments for processing by BACS |
Link
|
| BACS Payment Services Ltd |
Payment processor |
Processing of payments from schemes to members. BACS are a sole data controller |
Link
|
| Big Web Warehouse |
Archive Storage Facility |
Offsite storage of client documents |
Link
|
| Equiniti (for Compendia) |
Pensions Administration System |
Provider of pensions administration system. May occasionally have access to data as part of support package |
Link
|
| Docmail |
Bulk postal mailings |
Bulk mailings of items such as Summary Funding Statements and Privacy Notices |
Link
|
| Dotmailer |
Group email provider |
Emailing of newsletters, briefings typically from First Actuarial to Clients and interested parties |
Link
|
| Equiniti |
Payment processor |
Processing of payments to overseas members |
Link
|
| Experian |
Identify verification |
To identify individuals prior to payment of benefits |
Link
|
| Gem Compliance Consulting |
Compliance Auditing |
External auditor to check First Actuarial is compliant with legislation and Designated Professional Body Handbook. May occasionally have access to client data to check First Actuarial's compliance |
Link
|
| HUB Financial Solutions Limited |
Annuity broker |
Broker for conversion of monetary amounts into pensions |
Link
|
| Microsoft: Office 365 |
Microsoft Office 365 |
Cloud provider principally for email, occasionally for other office files |
Link
|
| Restore |
Document management |
Scanning of client documents and incoming post. Offsite file storage. Secure shredding of waste paper |
Link
|
| Smartsearch |
Anti-money laundering |
Search service to check for prevention of money laundering |
Link
|
| SmartSurvey |
Online surveys |
Used for surveys of clients. May be used surveying individuals (trustees, employees or scheme members) in limited cases where the need for feedback has been discussed with the client. |
Link
|
| Star Computers Limited |
Providers of payroll solutions |
To provide payroll systems including electronic payslips via an online portal |
Link
|
| The Tracing Group |
Mortality screening and tracing service provider |
To screen pension scheme members against deaths register and use appropriate databases to trace members |
Link
|
| Western Union (Travelex) |
Financial Services firm |
Payment of pensioners overseas. Western Union will be the data controller |
Link
|
